Customer stories
See how founders and accountants use Invoi to run their business with less admin.
Nguyễn Minh Anh
Digital Marketing Agency · Vietnam
“Clients pay first, then they want the VAT invoice the same day. I used to think only the accountant could issue it — and I had to walk them through every line. Now I do it myself as soon as the transfer lands.”
Company
A digital marketing agency serving SMEs across Vietnam.
Challenge
Issuing a VAT invoice felt like specialist work. After each payment she briefed the accountant on Zalo — what was done, how much, which lines — then waited. Clients chased; some invoices slipped into the wrong month.
Impact
She issues and signs it herself when the transfer arrives. The invoice stays aligned with current Vietnamese e-invoice rules, so she doesn't need an accounting background to get it right. Clients get the VAT invoice the same day; the accountant still sees every invoice for the books.
Favorite features
Invoicing and eSignature. Create, sign, and send when payment comes in — without waiting, and without worrying the form is wrong.
Trần Thu Hà
Service Accountant · Vietnam
“I no longer have to ask clients to send me invoices every week. We both work in the same workspace, so I always have the latest information when it's time to do the books.”
Company
Independent accountant serving multiple small business clients.
Challenge
Every week meant chasing clients for invoice copies, payment confirmations, and expense receipts. Information arrived late, scattered across email and Zalo.
Impact
Clients and accountant now share one workspace. When it's time to do the books, the latest invoices and records are already there — no back-and-forth needed.
Favorite features
Shared workspace and exports. Having complete, organized records ready for bookkeeping saves hours every month.
Lê Quốc Hùng
Marketing Services · Vietnam
“Even though my accountant handles compliance, I finally know what's been invoiced, what's been paid, and what customers still owe us. I feel much more in control of my business.”
Company
A marketing services company with recurring client projects.
Challenge
Compliance lived entirely with the accountant. The owner had little visibility into invoiced amounts, payments received, or outstanding balances until monthly reports arrived.
Impact
The owner now sees invoicing and payment status in real time, while the accountant keeps full oversight for compliance. Better decisions, less uncertainty.
Favorite features
Cash flow visibility and customer records. Knowing what's paid and what's outstanding without asking the accountant every time.
Phạm Đức An
Trading Company · Vietnam
“When a big order tied up our cash waiting for payment, we drew from our credit line in minutes — backed by invoices we already had in Invoi. No bank visit, no collateral paperwork.”
Company
A trading company supplying construction materials to project contractors.
Challenge
Large orders meant paying suppliers upfront while waiting 30–60 days for customer payment. Traditional bank loans required collateral and lengthy approval — too slow when cash was needed now.
Impact
With Invoi Capital, the owner draws from a revolving line of credit backed by cash flow and verified by invoices already in the system. Funds land in Invoi Balance and can be withdrawn to the business bank account the same day.
Favorite features
Capital and invoicing. Building invoice history in Invoi unlocked a credit line that grows with the business — without reapplying every time cash gets tight.
Nguyễn Bích Nga
Accounting services · Vietnam
“My clients enter their own invoices in invoi.vn — I just check in at month end. Fewer errors, fewer calls, and I still earn recurring income.”
Company
Accounting services provider in Ho Chi Minh City, supporting multiple small business clients.
Challenge
Clients sent invoices late, with errors that took extra calls to fix. Referral income from recommending tools never lasted beyond the first month.
Impact
Clients now enter their own invoices in Invoi. Month-end is a review, not a chase — and 20% recurring commission continues as long as they stay subscribed.
Favorite features
Shared access, exports, and the accountant referral program.
Võ Thanh Tùng
Accounting firm · Vietnam
“We no longer issue invoices for clients — owners do it themselves. That saved us so much time we can take on more clients, and Invoi even pays us for referring them.”
Company
A service accounting firm working with small and growing Vietnamese businesses.
Challenge
The team spent hours each week issuing invoices on behalf of clients instead of doing the books. Capacity was capped by admin, not by accounting work.
Impact
Owners issue their own VAT invoices in Invoi. The firm reviews at month-end, takes on more clients, and earns 20% recurring commission for every referral.
Favorite features
Owner-issued invoices, shared workspace, and the accountant referral program.